FAQs

Q. Is ordering online secure?
A. Yes, ordering online from Beautineer is completely secure. We prioritize the protection of your personal information and ensure all data shared during the ordering process is safeguarded. Our staff is well-trained in security and privacy practices. For any concerns regarding online security, feel free to contact us at beautineer72@gmail.com.

Q. How do I place my order?
A.

  1. Browse our products and select the item you wish to purchase.

  2. Click the “Add to Cart” button.

  3. Continue shopping or proceed to checkout when ready.

  4. Click the cart icon in the menu.

  5. Review your cart and click “Proceed to Checkout.”

  6. Enter your billing details and confirm your order information.

  7. Click “Place Order” to complete your purchase.

You will receive a confirmation email with your order details. We offer Cash on Delivery (COD) for your convenience.

Q. How do I cancel an order?
A. To cancel an order, log in to your account. If you ordered as a guest, please call our helpline during office hours to request a cancellation. Orders can also be canceled during the final confirmation call.

Q. What is your return policy?
A. Please refer to our “Return Policy” section for detailed information.

Q. What is your refund policy?
A. For details on refunds, kindly check our “Refund Policy” section.

Q. What is your shipping cost?
A. Our shipping charges range from Rs. 180 to Rs. 280 for orders within Pakistan. Final delivery charges may vary depending on your order size and location.

Q. Which courier service do you use for shipping?
A. We use reliable courier partners including M&P, TCS, and Leopards Courier Services.

Q. How long does delivery take?
A. Orders are typically delivered within 2–3 working days after the confirmation call.

Q. How do I order an out-of-stock product?
A. To pre-order an out-of-stock item, please contact us via phone or email at beautineer72@gmail.com.